At GJB Plumbing, we value the privacy of all our customers. Whether you are a new or existing client or you have simply visited our website, www.gjbplumbing.co.uk, we will do everything we can make sure your personal data is kept safe and secure and used fairly and in accordance with the Data Protection Act 1998, the General Data Protection Regulation (GDPR) and other applicable laws at all times. This privacy statement will outline how and why we collect personal information and what we do with it after it has been gathered.
Types of data we may collect
- Your name
- Your email address
- Telephone number
- Employment details
- Financial information including bank account details
- Other personal details which are relevant to the work we carry out for you
If you use our online contact form to get in touch with us, you will be asked to provide your name and email address with your message. We need this information so we can get in touch with you and deal with your enquiry in the most appropriate way.
If you become a customer of GJB Plumbing, we will add your details to our customer database so we can fulfil our contractual obligations and keep a record of the work we have completed. The maximum amount of time we will hold any personal information is seven years and after this period, it will be removed from all our records.
You have the right to request that any of your personal information is amended or deleted by emailing email@example.comYou can also contact us on this email address if you wish request a copy of all the personal data we hold on you but we may have to charge a small administration fee to complete this request.
If you have consented to receiving email or any other marketing communications from GJB Plumbing, we may contact you from time to time to let you know about news, offers or anything else we believe will be of genuine interest to you. We will keep a record of the email addresses of everyone who is a member of our mailing list. You can unsubscribe from this at any time by emailing firstname.lastname@example.org
We will not share your information with any third parties unless you have given us your permission to do so or we are legally required to for any reason.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
GJB Plumbing operates its own internal complaints procedure. If you have any complaints or concerns about the way we handle or collect personal data, please contact us by emailing email@example.com or writing to GJB Plumbing, Arundle Street, Pudsey, Leeds, LS28 7LA.
You also have the right to lodge a complaint with the Information Commissioner by writing to: Information Commissioner’s Office
Cookies are small files which are placed on the hard drive of your computer to enable websites to be tailored to your needs. You can choose to refuse permission for cookies, although this may mean you are unable to take full advantage of the website.
Many web browsers automatically accept cookies on your behalf so it may be necessary to change your browser settings if you do not give permission for cookies to be added to your computer.
Cookies are designed to collect data on web traffic and the preferences and behaviour of individuals. This includes monitoring which pages of our website visitors spend the most time on. This information may be used to improve our website so it better meets the needs of our customers and other visitors to our site. The data collected from cookies is removed from the system after it has been used for statistical analysis.